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What is the return policy?
Last Updated: 08/17/2016

Return Policy

  • We are now offering FREE* Returns and Exchanges. If you don't like your purchase, simply complete the Return Authorization Form. (click "Form" to access)
  • Once requested, please allow up to 5 business days for a Return Authorization number to be generated.
  • Once the Return Authorization number has been generated, we will provide you with a pre-paid shipping label to use for the item(s) you are sending back.
  • UPS is typically used for the pre-paid shipping label.
  • Items must be returned within 60 days of receiving the order.
  • Pack the item securely in the original package, if possible.
  • Returns can only be accepted with a return authorization number. Otherwise a restocking fee will be assessed at 20% of the original garment cost.
  • Returns and exchanges must be shipped within 14 days of receiving the Return Authorization number. Otherwise a 20% restocking fee will be assessed.
  • ALL USA Clothing will not accept returned decorated, dirty, discontinued or closeout items.
  • All products must be returned in good condition, in original packaging (whenever possible) and with all tags and/or paperwork to insure full credit. Products cannot be returned once worn significantly or washed, unless due to manufacturer's defect.
  • Restocking charges may be assessed on large or custom orders (wholesale) due to refused shipments, incorrectly ordered sizes or customer errors. A 10% restocking fee may be assessed on return of wholesale order items, including samples. Freight charges may also be assessed.
  • A restocking fee of 15% will always be assessed on the following item(s) due to manufacturers requirements: Union Line 25175 Casual Trousers.
  • We cannot accept C.O.D. deliveries.
  • Keep the Return Tracking Number from the package to insure that the package is returned to the warehouse.
  • You can expect a refund within 30 days of our receiving your returned product in the same form of payment originally used for purchase.
  • The shipping charge assessed on your order will not be refunded unless the return is a result of a manufacturer error or a shipping error on our part.
  • Exchanges are processed as quickly as possible, however, it may take up to 30 days for replacement items to ship.
  • Our Standard Return policies do not apply to all items and does not apply to Wholesale orders. There are no returns on underwear, socks and hats unless defective. Gift Certificates are also not refundable. Please contact customer service for exceptions to our Standard Return policies.

Click here to complete the Return Authorization Form.

*One free exchange/return per order.
Any shipping charges on subsequent exchanges/returns are to be paid for by the customer. This policy does not apply to wholesale customers and/or orders.



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